Please note that our Services may contain links that may take you to sites operated by a third party other than Texas REALTORS®. If you click on one of these links, you understand that this policy no longer applies. We have no control over third-party sites or their operation.
What is personal information?
Personal information means any information relating to an identifiable individual. Personal information also includes sensitive personal information such as a first name or initial and last name in combination with any of the following:
How is personal information collected or obtained?
We may collect your personal information if you:
In all of these instances, you will know what data is collected, because you will submit it.
We may also collect publicly-available voter registration data and combine with other publicly-available demographic data and/or membership data you have submitted to us, including data about member political contribution.
When you visit our Services, our servers also collect information from or about the computer, phone or other device on which you access our Services, including the Internet protocol (IP) address used to connect your device to the Internet; browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; the full Uniform Resource Locator (URL) clickstream to, through, and from our Services, including date and time; cookie number; Services you viewed; your searches on our Services; and the phone number you used to call us if you call us. During some visits, we may use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. Unless you also actively submit personal information to us, any information that is collected this way typically does not allow us to identify you personally.
How and when is the personal information used?
We use personal information that we collect about you to:
We may use personal information about you collected from publicly-available sources or from the National Association of REALTORS® or local REALTOR® associations, and combine it with other personal information we have collected about you, to complete your membership or account profile. We may also use information about you collected from publicly-available sources to help us identify important political issues, impact public policy (including voter opinions on specified issues or candidates for public office), increase our visibility, and provide information to our members regarding opinions and influencing factors among homeowners and other consumers.
How is personal information protected?
We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
Paper records containing sensitive personal information are protected under lock and key. Electronic records containing sensitive personal information are protected under an access name and password assigned to our employees. Additionally, sensitive personal information in electronic records, such as credit card or debit card numbers, is encrypted.
Who has access to the personal information?
Other than as set out above, we will obtain your consent as required by law before disclosing your personal information to a third party.
What is the method of disposal of personal information?
Personal information will be retained and disposed of in accordance with our record retention policy, our agreements, and/or applicable law. Typically, this means we retain your personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer period is required or permitted by law.
We use reasonable measures to dispose of personal information. Sensitive personal information is usually disposed of by shredding documents, erasing electronic files by means that make the files unreadable or undecipherable, or by eradicating the information from documents or electronic files in ways that make the personal information unreadable. To further ensure that documentation containing sensitive personal information is adequately destroyed, we have retained the following document and record destruction company: Iron Mountain, 1-800-934-3453.
How Can You Access, Change, or Delete Personal Information, and Exercise Other Rights?
If you have an account or profile on our Services, please note that our Services give you access to update, modify, or remove certain information. You may adjust your email subscription settings by visiting your account profile and settings or by clicking on the preference or unsubscribe link in the communication. If you unsubscribe from communications, please note that we may still contact you for transactional or informational purposes, including but not limited to, customer service issues or any questions regarding a specific inquiry you made to us.
Otherwise, to access, change, or delete other personal information or exercise other rights, please contact us at email@example.com Note that we may need to retain certain information as required or authorized by law.
This following applies to individuals protected by the European Union’s General Data Protection Regulation (“GDPR”) who access our Services or otherwise provide us with personal information.
The Texas Association of REALTORS®, Inc. is the controller of the personal information you provide to us and such information is housed on servers in the United States.
What Are Our Legal Bases for Processing Personal Information?
We process your personal information on several different legal bases, as follows:
What Data Subject Rights Do You Have?
Under the GDPR, you may have the following rights:
To exercise your rights, please contact us at firstname.lastname@example.org.
Last updated January 8, 2019